"This is a article from Mr Joe Dunbar which I found can express my message to those food operator who might lost their direction during this critical period" _elvan
Whenever the economy turns down and discretionary income declines, the advantage shifts from hot new concepts to established names. The recent strike in
Well established operators need to listen to their guests. Competition is fierce in many markets. This is an opportunity to regain lost market share. Broaden your base by listening to your loyal guests. If you know everyone by name, be sure to ask friends about lost regulars. Try to find out why you lost their loyalty.
Continue reading Food & Beverage - A Time To Listen To Your Guests - By Joe Dunbar.
