You need figures that are easy to find, easy to interpret, and make
sense to the people they affect. Managers need them to benchmark
rostering and hiring decisions. Staff need to understand the
productivity that's expected, and how they contribution to the
business.
These figures are a small selection from the new resource:
KPI's to Measure Staff Costs, Productivity and Workforce Quality.
Key Figures on your Weekly Sales & Costs Dashboard
• Total cost of labour - wages plus all on-costs. Some are not paid at the same time as wages, but are still a part of the weekly cost eg workers compensation premiums. Generally, your payroll package will not produce all these figures.
• Labour cost per hour: how much is it costing for each hour you are open?
• Fixed and variable wage costs: the staff you must have, and those you can call in as needed. For a large business, a flexible and permanent workforce gives the greatest productivity, but it needs work to create the structure. The old days of turning on and off the supply of workers, like a tap, are almost over.
More info at :Daily Restaurant Industry News 2008-05-07
These figures are a small selection from the new resource:
KPI's to Measure Staff Costs, Productivity and Workforce Quality.
Key Figures on your Weekly Sales & Costs Dashboard
• Total cost of labour - wages plus all on-costs. Some are not paid at the same time as wages, but are still a part of the weekly cost eg workers compensation premiums. Generally, your payroll package will not produce all these figures.
• Labour cost per hour: how much is it costing for each hour you are open?
• Fixed and variable wage costs: the staff you must have, and those you can call in as needed. For a large business, a flexible and permanent workforce gives the greatest productivity, but it needs work to create the structure. The old days of turning on and off the supply of workers, like a tap, are almost over.
More info at :Daily Restaurant Industry News 2008-05-07
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